Our consultation service is free and there is no obligation to purchase anything. We want to help you make the best decision for your smart home so that you can enjoy the benefits of a more comfortable, secure, and efficient home.

Our online installation walkthrough is the perfect way to get your smart home up and running quickly and easily. With our step-by-step instructions, you can easily install your own smart home devices, such as lights, thermostats, and security cameras. We also offer a variety of support resources, so you can always get help if you need it. The service is limited to what's ordered through our Teknetic.Shop

Our smart home installation service makes it easy to bring the latest technology into your home. Our team of experienced engineers will work with you to choose the right products and solutions for your needs, and then install them seamlessly. We also offer ongoing support to help you get the most out of your smart home. Our installation service is available only for the properties located in Egypt. As well, the installation scope will be limited to what's ordered from our Teknetic.Shop

About Teknetic was founded in 2020 by a team of engineers and entrepreneurs with a passion for technology. We are headquartered in Cairo, Egypt, and we have a team of experienced professionals. ​ We are a leading provider of smart home and commercial building solutions in Egypt. We are committed to providing our customers with the best possible experience, from the initial consultation to the final installation. In addition, to the after-sales and service activities. ​ ​ We believe that technology can make our lives easier, more efficient, and more enjoyable. We are committed to providing our customers with innovative smart home and commercial building solutions that improve their quality of life. Our Story We strive to provide our customers with the highest quality products and services with zero tolerance. We delight our customers the future they deserve. Excellence We are constantly looking for new ways to improve our solutions. And be a customers' reference for any new technology. Innovation We believe that smart solutions can help to make our world a more sustainable place. Save energy consumption, save the natural resources, and much more. Sustainability We are committed to customer service and satisfaction. We believe that the best way to build a successful business is to focus on our customers. Customer Service Our Values Teknetic has a clear mission, where to make the world a smarter place. We believe that smart solutions can improve our lives in many ways, from making our homes more energy-efficient to making our businesses more productive. ​ In addition, our vision is to be the leading provider of smart solutions not only in Egypt however, for the entire world. We are committed to growing our business and expanding our reach to more customers everywhere. Our Philisophy Our competitive advantages are summarized in an experienced and qualifies engineers and technicians, wide range of products and services, commitment to customer satisfaction, and our competitive pricing. You can find us on Facebook, Instagram, Twitter, Youtube, Tiktok and LinkedIn. We regularly post updates about our products and services, as well as tips and advice on how to use technology to improve your life.

Smart Club Earn points and turn them into rewards Become a Member 01 Sign Up Sign up as a member to start enjoying the loyalty program 02 Earn Points Purchase a product Get 5 Smart Point for every $1 spent Sign up to the site Get 500 Smart Point Order a plan Get 1 Smart Point for every $1 spent 03 Redeem Rewards Add. 5% off all cart products 5,000 Smart Point = 5% off for all store products Add. 10% off all cart products 10,000 Smart Point = 10% off for all store products Login / Sign Up Smart Products New Arrival Best Sellers SALE Featured Products Smart Breaker Smart Bulb Smart Camera Smart Control Panel Smart Curtain Smart Doorbell Smart Garage Smart Gateway Smart Intercom Smart Light Switch Smart Locks Smart Plug Smart Sensors Smart Shutter Smart Thermostat Smart Vacuum Smart Valve Smart Watch Universal Remote Control Applications Central Heating Entertainment Family Safety Home Security Smart Irrigation Smart Lighting Network Protocols Bluetooth Matter WiFi Zigbee Service Packs Online Consultation Installation Service Installation Walkthrough Smart Club Referral Gift Card

Refund Policy Eligible Items We offer return and refund for defective, or damaged products, but the product must be undamaged, unworn, and unused with tags still attached within 14-days of receiving the product. Request Window Customers have 14 days to request a return after receiving their order. Request Process To request a return, please contact our customer support (customercare@teknetic.com ) and provide a reason for the return, and to provide the order number. You will also be responsible to return the item to the factory in its original condition, with all tags and packaging within 14-days of receiving the order. Processing Time Returns typically take 5-7 business days to process. Refunds typically take 7-10 business days to process from the date of receiving the returned product.